Preparation time:
As a factory, we always make the items once have the order, the prepara-tion time will be around a week.
For bulk orders, pls contact with us before you place the order, we will inform you the exact delivery time based on our current production situa-tion. If in urgent, we will send in several lots for you.
Shipping:
1. DHL/FEDEX/TNT/UPS, usually will take 2-7 days to reach most countries. EMS will 7-15 days. If you are not in a hurry, China Post is
also accept, usually will take around 30 days.
We also accept express with your supplied account.
2. To avoid the customs charges on your side, we will mark as rabbit fur with a low value for the shipping documents. If you have any special requirement, pls contact with us before shipment.
3. If the quantity is large, pls contact with us before make the payment,
we will send you the items in a parcel, it will be cheaper and we will inform you the shipping freight per your exact order.
Service:
We have good service for every customer, we will reply you within a
few hours in working hours, even in China night, we usually will also
serve you.
For night, weekend and holiday we may could not reply you timely, pls contact with us via our signature information in the email, especially have anything urgent.
Payment
1. We accept Western Union, Visa, T/T, ESCROW(Alipay), Paypal,
L/C.
For small orders, total payment before the order. Bulk orders could
accept 30% in advance, the balance before shipping.
Warranty &Return
1.Our 100% Satisfaction Guarantee: If you are not 100% satisfied with our products, you may return it within 7 days for a full refund of your
purchase price (do not include shipping fees).
2.All items must be returned in their original condition in order to qualify for a refund or exchange of goods. Customized items do not accept returning, pls pay attention to. The buyer is responsible for all shipping costs incurred.
